If cancellation is made up to five business days before the course, your registration fee will be refunded less a $10.00 enrollment charge. If cancellation is received in less than five business days before the course, you may receive a credit memo for another course of equal value. All requests for cancellation and/or credit memo must be made in writing. If a course cannot be held for any reasons beyond the control of Synergy Healthcare Resources and Solutions Group (e.g., natural disaster), the course will be rescheduled; registrants will get free admission to the rescheduled course but no refund. Synergy Healthcare Resources and Solutions Group reserves the right to make program changes when necessary or to cancel any course based on enrollment. Upon cancellation of a course by Synergy Healthcare Resources and Solutions Group, registrants will receive a full refund.